Cultural Competence 6: Advanced Strategies for Cultural Mediation

SKU#: 32 Cultural Competence 6
Special Price $25.00 Regular Price $50.00
In stock

Practical strategies for managing cultural misunderstandings during the interpreted encounter.

All course content is presented in English, with multiple opportunities to practice all your working languages.  That makes the program perfect for interpreters who speak or sign ANY language.

Course length:  1.5 hours  

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused. If you need more time to complete your course, 90 day extensions are available so you are able to complete your training! Your progress in the course will not be lost and you will be able to continue where you left off. Please contact the 7C staff at for an updated cost to extend access to your course.


Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • Certification Commission for Healthcare Interpreters (CCHI): 1.5 CCHI CE hours
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Analyze effective and ineffective strategies for performing cultural mediation based on alerting all parties to cultural misunderstandings without explaining the cultural issues yourself.
  • List, evaluate and act out three strategies for performing effective cultural mediation that supports communicative autonomy.

What you will get:

  • Your video instructor: Daniel Sanchez
  • 10 interactive exercises, including a role play in 9 language pairs, 5 audio stories, a two-part film of an interpreter performing cultural mediation, an interpreting self-assessment and practice of cultural mediation scripts
  • A simple breakdown of three things to avoid in cultural mediation (speaking for someone, stereotyping and personalizing)
  • An analysis of where cultural mediation breaks down—or goes well—based on communicative autonomy 
  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
  • Course completion certificate

How this lesson will improve your practice:

You will:

  • Know exactly how to perform effective cultural mediation.
  • Better understand the meaning of cultural mediation.
  • Avoid intrusive over-involvement.
  • Know how to describe a cultural misunderstanding without explaining it (or taking away anyone’s voice).
  • Become an advocate for communicative autonomy!
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