How to Conduct an Interpreted Encounter

SKU#: 19 Encounter
Special Price $0.00 Regular Price $50.00
In stock


An overview of the three stages and seven steps in the interpreted encounter to guide the professional conduct of interpreters.

All course content is presented in English, with multiple opportunities to practice all your working languages.  That makes the program perfect for interpreters who speak or sign ANY language.

Course length:  1.5 hours 

Course access period: 60 days from purchase date

Once purchased, course access cannot be paused.  

If you need more time to complete your course, 90 day extensions are available so you are able to complete your training! Your progress in the course will not be lost and you will be able to continue where you left off. Please contact the 7C staff at for an updated cost to extend access to your course.

Course completion requirements: Pass one exit test (score of 70% or above).

Certificate: Downloadable certificate available immediately upon passing the exit test.


  • The Registry of Interpreters for the Deaf: 0.15 RID CEUs*
  • Maryland Court Interpreter Program: 1.5 CE credits
  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Describe the three stages and seven steps of a typical interpreted encounter in healthcare and community settings.
  • Analyze professional and unprofessional conduct in each of the seven steps of the interpreted encounter.

What you will get:

  • Your video instructor: Omari Jeremiah, MA
  • A step-by-step analysis of the interpreted encounter
  • 9 interactive exercises, including a review of the seven steps of the interpreted encounter
  • 1 role play exercise (English only: briefing practice)
  • 6 audio sample interpreter introductions to assess
  • 2 video samples of interpreters at work
  • Clear guidance and examples on briefings, introductions and debriefing
  • Post-encounter analysis guidelines
  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
  • Course completion certificate

How this lesson will improve your practice:

You will:

  • Know how to engage in pre-assignment preparation.
  • Be prepared to conduct a briefing (a pre-session/pre-encounter).
  • Understand the difference between intervening and mediation.
  • Be able to conduct an effective debriefing.
  • Have tools to analyze your performance after an assignment.

*Please note that there is an additional $20 processing fee, per program, for RID CEUs.

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